Subscriber Spotlight: Ryan Air, Inc.

Fuzion Safety’s Subscriber Spotlight series highlights different subscribers of the WBAT platform. The series aims to recognize our various valuable subscribers and the different ways the WBAT platform is used.

This edition of Fuzion Safety’s Subscriber Spotlight features responses from Tiffany Whilden, Director of Safety at Ryan Air, a part 135 operation with 180 employees serving over 72 communities from 8 hubs in the state of Alaska. Ryan Air operates 21 aircraft, including Casa 212s, Pilatus PC-12s, Saab 340As, Cessna207s, and 208EXs. Ryan Air’s mission is: “To raise the quality of life of the people we serve” in a state where 82% of communities depend on air transportation to meet their needs. 

How do you use the WBAT platform? Ryan Air uses WBAT for some functions of each component in the SMS. Employees across the state have access to report concerns, areas of improvement, or event occurrences whether online or offline. Our Flight Crew have access to WBAT from their EFBs. The mobile app makes submitting reports a lot easier for all employees. 

Most useful part of the WBAT platform: Safety reports are centralized to one location. Queries are used to pull data. Adding pre- and post-risk factors to reports that come in. Tracking and trending. All risk acceptance decision-makers have access to the same information when processing reports. 

Please identify a recent safety issue or problem you identified in your data: We primarily move cargo and have been increasingly moving passengers (in the 207s and 208s). A pilot suggested that we incorporate a small mirror in the flight deck to increase safety and security so that the flight crew can always have an eye on what’s happening in the rear of the aircraft. 

Please explain how you mitigated the issue or problem: A small 1.5”x1.5” mirror with a 2”x2” plastic L bracket and Velcro was assembled by flight ops personnel. Maintenance conducted an assessment on the mirror to ensure that there wouldn’t be any interference with the flight instruments. After all the interfacing departments made the approval, flight ops secured the mirror in the flight deck for an additional layer of safety and security for our flight crew.


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